Refund policy
Return & Refund Policy
We want you to be fully satisfied with your purchase. If you're not completely happy with your order, you may return your item(s) within 14 days of receiving your delivery.
Return Conditions
Returns must be initiated within 14 days from the date of receipt.
Refunds will be processed within 30 days of receiving your returned item(s), provided the return is initiated within 14 days of delivery. Thank you for your patience.
Please note that original shipping costs are non-refundable.
If the return is due to an error on the customer’s side, the customer will be responsible for covering the return shipping costs, and the return fee will be waived off.
If the return is due to an error on the customer’s side, the customer will be responsible for covering the return shipping costs, and the return fee will be waived off.
We do not offer direct exchanges. If you wish to receive a different item, kindly return your original purchase and place a new order.
Unclaimed Orders
If you fail to collect your order and it is returned to us, a return fee will be charged.
Return Fees
Return fees depend on the country from which the item is being shipped.
To confirm the exact return fee applicable to your location, please contact us directly.
We appreciate your understanding and patience as we ensure every return is processed carefully.
Return Address
1005 Park Forum, 5657HJ Eindhoven, Netherlands
Return Address
1005 Park Forum, 5657HJ Eindhoven, Netherlands
